How do I restore my purchases?
Go to the app profile settings (you can tap the icon on the top right) and tap on "manage subscription". Make sure you are logged into the same Apple ID used to buy the app.
Ur Artist Support
How can we help you today? Submit a ticket or find quick answers below.
Contact Customer Support
Average response time: 24–48 hours
Troubleshooting & Questions
Frequently Asked Questions
The app is crashing. What should I do?
Ensure you have updated to the latest iOS version. Try restarting your device or reinstalling the app from the App Store.
How quickly will you reply to my support ticket?
Our team usually responds to all inquiries submitted via our contact form within 24 to 48 hours.
How do I select a signature look?
Simply go to your past looks and select your favourite look. (Note: For free users, selecting a signature look costs 1 Token!)
Face areas are not being displayed correctly on my face
Don't worry! The AR Engine continuously tracks your facial landmarks and will map the right application paths onto your face in real time.